Privacy Statement
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| We are committed to protecting your
privacy. Questions may be directed to our member services
representatives at 303-424-5037. |
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Your Information is Safe with Us!
Northwest United Federal Credit Union is committed to provide you
with financial products and services to meet all your financial
needs. We are equally committed to protecting your privacy. We are
required by law to give you this privacy notice to explain how we
collect, use and safeguard your personal financial information.
If you have any questions after reading it, please contact our member
services representative at 303-424-5037.
Information We Collect:
We collect nonpublic personal information about you from the following
sources:
- Information we receive from you on applications and other forms;
- Information about your transactions with us or others
- Information we receive from a consumer reporting agency
- Information obtained when verifying the information you provide
on an application or other forms. This may be obtained from your
current or past employers, or from other institutions where you
conduct financial transactions.
Information We Disclose:
We may disclose all the information we collect, as described previously,
to companies that perform marketing services on our behalf or to
other financial institutions with whom we have joint marketing agreements.
To protect our members’ privacy, we only work with companies
that agree to maintain strong confidentiality protections and limit
the use of information we provide. We do not permit these companies
to sell the member information we provide to other third parties.
In order to conduct the business of the credit union, we may also
disclose nonpublic personal information about you under other circumstances
as permitted or required by law. These disclosures typically include
information to process transactions on your behalf, conduct the
operations of our credit union, follow your instructions as you
authorize, or protect the security of our financial records.
If you terminate your membership with Northwest United Federal Credit
Union, we will not share information we have collected about you,
except as permitted or required by law.
Our Security Measures:
We restrict access to nonpublic personal information about you
to those employees who have a specific business purpose in utilizing
your data. Our employees are trained in the importance of maintaining
confidentiality and member privacy. We maintain physical, electronic
and procedural safeguards that comply with federal regulations and
leading industry practices to safeguard your nonpublic personal
information.
What Members Can Do to Help:
Northwest United is committed to protecting the privacy of our members.
Members can help by following these simple guidelines. Protect your
account numbers, card number, PINs (personal identification numbers)
and passwords. Never keep your PIN number with your debit or credit
card which can provide free access to your account if your card is
lost or stolen. Use caution when disclosing your account number,
social security number, etc. to other persons. If someone calls
you on behalf of the credit union and asks for your account number,
you should beware. Official credit union staff will have access
to your information and will not need to ask for it. Keep your information
with us current. It is important that we have current information
on how to reach you. If we detect potentially fraudulent or unauthorized
activity or use of an account, we will attempt to contact you immediately.
If your address or phone number changes, please let us know.
Let us know if you have questions. Please do not hesitate to contact
us—we are here to serve you!
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